IMPORTANT: Please read before buying our live copepods amphipods and other saltwater aquaculture products:
We guarantee live arrival of our aquaculture specimens: Amphipods, Copepods, Snails, Macro Algae, Mysid Shrimp, peppermint shrimp, phytoplankton, live saltwater fish food.
But certain conditions must be met. This being said:
The conditions are:
#1 Someone must be present to receive and inspect the package on the FIRST DELIVERY attempt.
#2 We must be notified of DOA (dead on arrival) within TWO HOURS of FIRST DELIVERY TIME.
If these conditions are met, then we will replace the DOA at no cost to you. These are live Copepods and Amphipods organisms. They cannot survive outside in the weather or in your mailbox for nay length of time.